TravelKing Anti Fraud Statement

By , TravelKing 發佈日期Updated: 2015/4/7
The event has ended this year.

Taiwan 165 Anti Fraud hotline received calls from consumers, reporting the recent fraud activities using the name of hotels, online booking, banks, and online platforms, requesting payments or cancelation of installments.

TravelKing received the notice from the Anti Fraud Department. This is a massive fraud activity concerning all online platforms, not small information leaks from specific company. Please be assured, TravelKing does not keep a full record of guests’ information even before the incidents, and made thorough check on our database, securing our system. There has been no sign of information leaks at TravelKing.
TravelKing and Dfone Technology will not request or instruct any payment, installment, and cancelation by phone. We will not under any circumstances ask you to use the ATM machine, requesting information on banks and credit card. If you receive any phone calls regarding such matter, please contact our customer service at +886-2-77022207、+886-2-77022208 ext.611,668 or 9 to confirm.

The official Anti Fraud Website:https://www.165.gov.tw/